tk1977 Frequently Asked Questions

tk1977 requires a valid government-issued photo ID and proof of address to complete KYC (Know Your Customer) verification. Accepted ID documents include a National ID card (NID), passport, or driving licence. For proof of address, a recent utility bill, bank statement, or bKash/Nagad account statement (dated within the last three months) is accepted. KYC documents can be submitted through the Verification section of your account dashboard. Most verifications are completed within 24 hours.

You can reset your tk1977 password instantly using the "Forgot Password" link on the login page. Enter the email address associated with your account and tk1977 will send you a secure password reset link within a few minutes. Check your spam or junk folder if the email does not arrive promptly. If you no longer have access to your registered email address, contact the 24/7 support team via live chat to verify your identity and recover your account manually.

No — tk1977 strictly allows only one account per person, per household, and per device. Creating duplicate accounts is a violation of the Terms & Conditions and will result in all associated accounts being suspended and any balances being forfeited. If you believe a duplicate account was created by mistake, contact support immediately to have the extra account closed and your primary account restored.

To permanently close your tk1977 account, contact our support team via live chat or email at [email protected] and submit a formal account closure request. Before closure, withdraw any remaining balance to your bKash or Nagad wallet. Account closure is processed within 48 hours of receiving your request. If you are closing your account due to concerns about gambling habits, we strongly recommend using the self-exclusion tool instead, which can be reactivated later once you feel ready to return safely.

The minimum deposit amount on tk1977 is ৳200 for mobile wallet payments including bKash, Nagad, Rocket, and Upay. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), or Sonali Bank may carry a higher minimum of ৳500 depending on the transfer method. There is no maximum deposit limit for standard verified accounts, though high-volume deposits may trigger an additional identity verification step for security purposes.

The minimum withdrawal amount on tk1977 is ৳500 for all supported payment methods. Withdrawals to bKash and Nagad are typically processed within 15–30 minutes during business hours. Rocket and Upay withdrawals follow the same timeline. Bank transfers to City Bank, BRAC Bank, or other local banks may take 1–3 business days to settle depending on the receiving bank's clearing schedule. Always ensure your withdrawal account details match the information registered on your tk1977 profile.

tk1977 does not charge any platform-side fees on deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own standard transaction charges as per their current fee schedule. Bank transfer transactions may also carry nominal inter-bank processing fees set by your bank — these are outside tk1977's control. It is worth checking your wallet or bank's current fee structure before initiating a large transfer.

The most common reasons a tk1977 withdrawal is delayed or rejected are incomplete KYC verification, an active bonus wagering requirement, or a mismatch between your withdrawal account and your registered profile details. Ensure your account is fully verified before requesting a withdrawal. If an active bonus is attached to your balance, the wagering requirement must be met in full before withdrawals are unlocked. For persistent issues, contact support with your transaction reference number for a prompt resolution.

tk1977 supports bKash, Nagad, Rocket, and Upay as primary mobile wallet payment methods for Bangladeshi players. Bank transfers are accepted from major local banks including Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), City Bank, and Sonali Bank. Visa and Mastercard debit/credit card options may also be available depending on your account tier. All transactions are denominated in BDT for maximum convenience.

All casino games on tk1977 use certified Random Number Generator (RNG) technology to ensure every outcome is completely random and independent of previous results. Games from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe are independently audited for fairness before they are made available on the platform. tk1977 operates under a fair play certification framework, and the Return to Player (RTP) percentages for all games are disclosed within each game's information panel.

Yes — tk1977 is fully optimised for mobile play on both Android and iOS devices through the mobile browser, with no app download required. The entire platform — including sports betting, live casino, slots, and crash games like Aviator — is accessible via your smartphone or tablet browser at tk1977.app. The responsive design adapts automatically to your screen size for a smooth, touch-friendly experience. For the best performance, use an up-to-date version of Chrome or Safari.

Aviator is a crash-style multiplier game by Spribe where a plane climbs with an increasing multiplier, and you must cash out before the plane flies away. Each round starts at 1.00x and the multiplier rises unpredictably. You place your bet before the round starts and hit the cash-out button at any point to lock in your winnings at the current multiplier. If the plane crashes before you cash out, your bet is lost. Two simultaneous bets are allowed per round, enabling split-risk strategies.

tk1977 hosts slot games from a wide selection of leading providers including Pragmatic Play, NetEnt, Microgaming, Habanero, and Playtech. The slots library covers classic 3-reel games, modern 5-reel video slots, Megaways titles, and progressive jackpot slots with prize pools reaching into the millions of BDT. New titles are added regularly. You can filter by provider, RTP, or volatility level from the Slots lobby to find games that match your preferred style and budget.

A wagering requirement means you must bet the bonus amount a specified number of times before you can withdraw any winnings generated from that bonus. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable cash. Not all games contribute equally — slots typically count 100%, while live casino games and sports bets may contribute at a lower rate. Full contribution details are listed in each bonus's Terms & Conditions.

Yes — tk1977 rewards its most active players through a tiered loyalty programme that tracks wagering activity and converts it into loyalty points and exclusive benefits. Higher tiers unlock perks including enhanced withdrawal limits, dedicated account managers, cashback on losses, priority customer support, and invitations to exclusive tournament events. Points are earned on every qualifying bet placed across sports, casino, slots, and crash games. Your current loyalty tier and points balance are visible on your account dashboard.

You can activate self-exclusion at any time by going to Account Settings and selecting the Responsible Gaming tab, then choosing your preferred exclusion period. Options range from 30 days to permanent exclusion. Self-exclusion takes effect immediately and cannot be reversed before the chosen period expires. During exclusion, all promotional emails are suppressed and account access is fully blocked. If you need urgent assistance, contact our 24/7 support team via live chat or at [email protected] — our agents are trained to handle these requests sensitively and without judgment.

tk1977 provides a comprehensive suite of responsible gaming tools including daily, weekly, and monthly deposit limits, session loss limits, time-out periods, and full self-exclusion. Deposit limit reductions take effect immediately, while increases carry a mandatory 24-hour cooling-off period to prevent impulsive decisions. Session time reminders can also be enabled to alert you after a set period of continuous play. All tools are free and accessible directly from the Responsible Gaming tab in Account Settings. For more information, visit the dedicated Responsible Gaming page.